Hey Reader, Quick question for you: Have you ever wrapped a round of interviews and thought⌠âwhy arenât these insights hitting the way I expected?â Itâs not bad conversations or bad questions. Just⌠something missing. A lot of the time, it comes down to this: You didnât talk to the right people. And thatâs the part of research that doesnât get enough attention. Participant recruitment gets treated like a logistics taskâŚwhen itâs actually shaping everything that comes after. Who you recruit â...
15 days ago â˘Â 1 min read
Hey Reader, If youâre going to Learners Research Week in SF next weekâŚIâll see you there. Iâve seen it and lived it so many times. You show up to a conference with good intentions, sit through sessions, maybe introduce yourself to a couple of people⌠and then you leave thinking, âThat was coolâŚâ But nothing concrete that actually pushes you forward happened. No real connections. No follow-ups. No moments that change how you think or work. Not because you did anything wrong, but because...
17 days ago â˘Â 1 min read
Hey Reader, Quick update on this one. Our upcoming collab with Userlytics has been moved from May 7 â May 14 due to a scheduling shift. Updated event details: đ
May 14 â° 9 AM PT / 12 PM ET Now that thatâs out of the way, I want to remind you why this session is worth showing up for. This is really about something I see come up all the time with researchers: You can have strong work, solid projects, and even be a great communicator. But when itâs time to talk through your work in an interview,...
21 days ago â˘Â 1 min read
Hey Reader, I hope youâre doing well. Iâve been seeing more roles start to open up again across UXR, and I wanted to bring you this monthâs roundup. As always, every role here comes from teams I trust or was shared directly through my network, so youâre looking at real opportunities that are actively hiring right now. As you go through this, I want you to look at it a little differently. Not just as a list of jobs to apply to, but as a way to understand what teams are actually looking for...
24 days ago â˘Â 2 min read
Hey Reader, Iâve been doing quite a bit of interview training these days and thereâs a moment I see come up again and again: An interviewee walks through a recent project. They cover the context, the approach, the outcomes. They explain the goal, the method, the findings. Everything sounds solid. Then they get asked a follow-up: â âHow did you decide what to prioritize?ââ âWhat metrics were you targeting with your work?ââ âWhere did AI actually change your process, if at all?â And this is...
28 days ago â˘Â 1 min read
Hey Reader, If you are having trouble influencing decisions in your organization, the research itself is probably not the problem. I see this question from clients in some form at least 3x a month; youâre running solid interviews, youâre asking the right questions, and youâre uncovering meaningful insights. But then⌠đ The insights live in a deck that doesnât get revisited đ Stakeholders ask the same questions a few weeks later đ Different teams start running their own research with no...
about 1 month ago â˘Â 1 min read
Hey Reader, I want to share something I see all the time when Iâm coaching UX researchers through interviews. Itâs not that people are unprepared. Itâs that theyâre answering the surface of the question⌠not whatâs actually being evaluated. For example: When an interviewer asks âTell me about a recent research projectâ Most people walk through: - What they did - The methods they used - The steps they took And none of that is wrong. But what the interviewer is actually trying to understand is:...
about 1 month ago â˘Â 1 min read
Hey Reader, Iâm going to be honestâŚA lot of user interviews feel productive while youâre in them. The conversation is flowing, youâre asking good questions, and youâre getting thoughtful answers. But then you sit down to synthesizeâŚAnd things start to feel a little unclear. You have quotes. Notes. Opinions. But not always clear, decision-ready insights. If youâve ever been there, same đ And itâs exactly why Iâm excited to be partnering again with User Interviews for a live, FREE workshop: The...
about 2 months ago â˘Â 1 min read
Hey Reader, I hope youâre doing well. The equinox is here, and I always notice this shift around this time of year. People start reassessing their goals, teams begin opening new roles, and priorities feel a little clearer. So if youâve been thinking about your next move or even quietly asking yourself âwhatâs next for me?â This is a good moment to pause and take a real look at whatâs out there. Iâm excited to bring you another UXR Job Roundup. Itâs honestly one of my favorite things to put...
about 2 months ago â˘Â 2 min read